infini88 Platform Account Terms

We at infini88 set out these terms to explain how our platform operates, what we expect from our users, and how we protect your account and funds. When you open an account with us, you agree to these terms. They cover account creation, deposits and withdrawals, bonus conditions, dispute resolution, and the jurisdictional limits of our service.

Our platform is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, or any other region, you must confirm that our services are legal in your area before opening an account.

This document outlines your rights and obligations on infini88. We encourage you to read it carefully. If you have questions about any term, our support team is available to help.

Account opening and verification on infini88

To open an account on infini88, you must provide accurate information: your full name, date of birth, email address, and phone number. We use this information to verify your identity and prevent fraud. You are responsible for keeping your login credentials secure. If someone else accesses your account, you must notify us immediately.

We require identity verification before you can withdraw funds. This is a standard security measure. We may ask for a photo ID, proof of address, or other documents. Verification typically takes a few moments. Once verified, you can deposit and withdraw without additional checks for routine transactions. If you request a larger withdrawal, we may ask for verification again.

You must be of legal age to open an account on infini88. We do not knowingly accept accounts from minors. If we discover that an account holder is underage, we will close the account and return any funds to the original payment method.

Deposits and withdrawals on infini88

We accept deposits through nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallets, and mobile banking, local payment, online payment, e-wallet for bank virtual accounts. You can deposit as often as you wish. We do not impose hidden fees on deposits — the amount you enter is the amount that reaches your account.

Withdrawals work the same way. You can withdraw to the same payment method you used to deposit. We process withdrawal requests subject to verification. E-wallet withdrawals (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) typically complete within minutes. Bank transfers (online payment, e-wallet, mobile banking, local payment) may take longer, depending on your bank's processing time. We do not charge withdrawal fees.

If a withdrawal fails due to an error on your payment provider's side, we will attempt to return the funds to your account. If the funds do not return within a reasonable time, contact our support team with your withdrawal ID. We will investigate and resolve the issue.

• 1
  Choose your payment methodPayment

  Select from online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

• 2
  Enter your amountDeposit or Withdrawal

  Type the amount you wish to deposit or withdraw. No hidden fees apply.

• 3
  Complete the transactionConfirmation

  Confirm your request. For deposits, you'll be directed to your payment provider. For withdrawals, we process your request and send funds to your account.

Bonus terms and conditions

We occasionally offer bonus promotions to new and existing users. Any bonus we offer comes with specific terms. These terms are displayed when you claim the bonus. You must read and accept them before the bonus is credited to your account.

Bonuses on infini88 are subject to playthrough requirements. This means you must use the bonus funds in games before you can withdraw them. The playthrough amount and eligible games are specified in the bonus terms. If you do not meet the playthrough requirement within the stated timeframe, the bonus expires and is removed from your account.

We reserve the right to cancel or modify bonus offers at any time. If we suspect fraudulent activity or abuse of a bonus offer, we may forfeit the bonus and any winnings associated with it. Your account balance will be adjusted accordingly.

User conduct and account suspension

We expect all users on infini88 to conduct themselves responsibly. You must not use our platform for illegal activities, fraud, money laundering, or any other unlawful purpose. You must not attempt to manipulate games, exploit system vulnerabilities, or collude with other users to gain unfair advantage.

If we detect suspicious activity on your account, we may suspend it pending investigation. We will notify you of the suspension and the reason. If we confirm that you have violated our terms, we may close your account permanently and forfeit any remaining balance. If we determine that no violation occurred, we will restore your account and any funds.

We reserve the right to refuse service to any user at any time, for any reason. This includes users who we believe pose a risk to our platform or other users.

Dispute resolution and complaints

If you have a complaint about your account or a transaction on infini88, contact our support team. We will investigate your complaint and respond within a reasonable timeframe. Most disputes are resolved through direct communication.

If you are not satisfied with our response, you may escalate your complaint to our management team. We will review the case and provide a final decision. Our decision is binding unless you have grounds to pursue legal action in your jurisdiction.

We are committed to resolving disputes fairly and transparently. We keep records of all complaints and resolutions. If you believe we have treated you unfairly, you have the right to pursue legal remedies available in your jurisdiction.

Jurisdiction and liability

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

We limit our liability for any losses or damages arising from your use of infini88. We are not responsible for technical failures, internet outages, or other circumstances beyond our control. We are not responsible for losses resulting from your own decisions or actions on our platform.

These terms are governed by the laws of the jurisdiction where infini88 operates. Any legal action arising from these terms must be brought in that jurisdiction. By using infini88, you agree to submit to the jurisdiction and venue of that location.